Water Department

New Credit Card System

 With the new credit card system we just received for water bill payments there are many more options. The fee has increased as well to $2.95. You can still pay online but you can now pay over the phone with their operator system. The toll free number is 844-855-0174. Please use this number if you would like to pay over the phone. Thank you! 


This is an intentional flushing of the town's water system which is done on a routine basis to remove sediment from lines and keeps the entire water distribution system refreshed. Although it may appear to waste water, “flushing” the hydrants is part of a routine maintenance program necessary to maintain the integrity of the water system and to continue to deliver the highest quality water possible to our customers.


This flushing process may cause a temporary discoloration of the water for homes in the immediate vicinity. This discoloration consists primarily of harmless silt and precipitates and does not affect the safety of the water. 

If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your own home by running all water faucets for a minute or two. If your water is discolored for more than 24 hours. Contact town hall during normal business hours at 910-743-4441


Follow these steps to take to check if water is clearing:

  • Turn on cold water faucet only
  • Let the water run for about 5 minutes. This brings the water from the water main in to the house and clears the line from the main to the faucet.
  • If the water is still discolored, turn off the water and re-check in an hour.


To report a water leak or a sewer spill, please call Town Hall at 910-743-4441 Option 1.